General Rules & Regulations

For Fire or Emergency – Dial 911 and give Pine Acres Campground name and site number.

1. OCCUPANCY – Occupancy of site is restricted to registered guests ONLY. OVERNIGHT site occupancy is limited to ONE camping family (1 or 2 adults and their unmarried dependent children). Separate families sharing a site using their own camping unit (doubling up) will be charged the regular nightly camping fee.

2. QUIET HOURS – will be maintained Sunday through Thursday between 10:00PM and 8:00AM. Friday and Saturday hours are 11:00PM and 8:00AM.

All CAMPFIRES must be Extinguished by 12:00AM.
Fires are not to be built anywhere except the fireplace on the site and MUST be attended AT ALL TIMES. If dry and windy inquire at the office before you light the fire – in case of a fire ban.

3. SPEED LIMIT (5 MPH) – Speed limit is strictly enforced throughout the Resort. Please limit your driving. Most amenities are within a 5 minute walk. Mini-bikes, motorized scooters, and any other recreational vehicles are NOT allowed.

4. CHECK-IN time for sites is 1:00PM and for rentals is 4:00PM.

5. CHECK-OUT time for sites and rentals is 11:00AM.

6. FIREWOOD – Please help us protect our trees. Only pre-packaged wood labeled “Kiln-dried” is allowed. DO NOT cut on or down any trees or plants on property. Visit www.mass.gov/dcr for information regarding invasive insect infestations.

7. CHILDREN – All children (ages 3 to 17) on property MUST wear wristbands. Each registered adult is responsible for the conduct of his/her children. Any misconduct, including any violent or destructive act by any child, will be cause for ejection.

8. CURFEW – Persons under 18 years must be at a campsite with an adult by 10:00PM unless attending a campground sanctioned activity or with a parent.

9. VISITORS –

Sorry, only PRE-REGISTERED DAY VISITORS are allowed at this time. For the safety and comfort of all guests, we are able to welcome a very limited number of visitors to your sites.

Pre-registered visitors are allowed on a limited, first come, first-served basis. Visitors must be registered by the camping guest a minimum of 48-hours in advance. All visitors must obtain a vehicle pass ($). The per person and per vehicle fee allows your visitors to access the same amenities and activities as you. Fees are subject to change based on demand. Day visitors may arrive after 9AM and stay until 10PM. Day visitors are limited to four (4) people. Visitors must be accompanied by one adult camper host while on the property. Campers are responsible for their visitors’ actions at all times and authorize us to charge said account for ALL charges they incur if they are not paid.

OVERNIGHT visitors are not allowed, but additional family members can be added to the full length of your stay. Contact the office 48-hours in advance with any questions.

Remember to remind your visitors to leave their PETS AT HOME, as visiting pets are not allowed on the property.

PLEASE NOTE: The campground reserves the right to limit the number of visitors in order not to overbook our facilities. For more information on visitors, click here.

10. LAUNDRY/CLOTHESLINES – Guests may not hang laundry or clothes outside the camping unit. Please use bumper mounted racks and limit hanging items to beach attire.

11. BICYCLES/ROLLERBLADES/SKATEBOARDS/SCOOTERS – Use is permitted until dusk. Use caution, and NO riding on hills. Campers 16 and under are required to wear a helmet, per Massachusetts state law. Must be used responsibly and are prohibited from the store, restroom areas, speed bumps, tennis courts, and walkways. Mountain bikes must stay on trails and avoid private neighboring properties. MOTORIZED, UNREGISTERED VEHICLES are prohibited, unless pre-approved.

12. DRINKING/DRUGS/FIREWORKS – Alcohol is permitted in our resort with considerations – when in common areas, only use plastic or styrofoam. All guests are expected to drink responsibly and exhibit good personal behavior. NO fireworks, firearms or illegal drugs, of any kind, are allowed in the Resort.

13. REFUSE/WASTEWATER – Containers are for camping generated refuse ONLY. Draining wastewater onto the ground is prohibited. Discard wastewater in specific disposal sites.

14. CAR & RV WASHING – is prohibited.

15. PROPERTY – Personal property should be secured at all times. We are not responsible for lost, stolen, or items left behind or damages. We may occasionally experience outages including water, electric, cable, wireless internet and any other utilities that may apply, which are beyond our control. No refunds or compensation will be given for any outages. We do not refund due to weather (wind, hail, rain, etc.).

16. APPROPRIATE language and acceptable clothing must be maintained at all times. LOUD music and/or any behavior considered NOT good camping “etiquette” is NOT permitted.

17. COURTESY – Please be courteous to your neighbors and our staff. We reserve the right to maintain a comfortable atmosphere in the park and have the right to eject without prior notice anyone who, in our judgement, creates a disturbance or nuisance, or deliberately breaks the rules. Campers will be liable for any and all damages caused to property of the Resort. NO REFUNDS of fees will be made in such an event.

Pool Rules

The pools and hot tub are not monitored by a lifeguard. Swim and enjoy at your own risk. All children under the age of 16 must be supervised when using the pool and amenities. Hot tub is for persons 18+ ONLY.

Bathing suits with built-in ring, life vests, and arm bands are the only floatation devices allowed in the pool. NO toys, balls, or other devices allowed in the pool or pool area.

Petiquette For Dogs (And Their People)

Registered ($) family friendly pets are welcome and must be accompanied at all times (Limit two dogs and/or cats per site). Dogs may NOT be tied up and/or left alone, MUST be cleaned up after and are not allowed to be walked by children. Short (6′), non-retractable leashes are required on property. Registered campers may be asked to leave if a pet is a disturbance. Pet owners must have current rabies vaccination certificate available. NO pets allowed in Resort buildings, food areas, and swimming areas per state law. VISITORS ARE NOT ALLOWED TO BRING ANY PETS of any kind into the park. It is the camping guest’s responsibility to inform all visitors of this information.

Deposit & Refund Policies

Advance reservations strongly recommended.
Holiday weekends require a minimum stay.
Reservations require a payment in full at the time of booking with a credit card.
Confirmation of reservation will be e-mailed after payment is received.
If your payment is not received within the specified time, we will assume that you no longer want the reservation, and it will be cancelled without notice.
We do our best to honor site requests whenever possible. However, we are unable to guarantee specific site numbers for rental units or stays less than one week. We also reserve the right to change sites without notification.
All cancellations and/or changes to reservation are subject to a $25 service fee.
Refunds are given if notified of cancellation one month or more prior to the reservation arrival date by email or phone.
Cancellations made within one month but prior to 48 hours of your arrival are given a courtesy (no cash value) credit.
NO refund or credit is available if you cancel within 48 hours prior to your arrival date, if you do not show up, or if you leave early. We do not refund due to weather (wind, hail, rain, etc.).
There is a $25 returned check fee.
Security Deposit: $100 due at the time of check-in for all Cabins and RVs. A credit card and valid drivers license in the name of the reservation must be presented at check-in. All rentals are considered to be “Good Housekeeping”. They are clean when you check in, and we ask they are that way when you vacate. Camper liability is not limited to the security deposit.
We accept cash, Visa, MasterCard, Discover, and most Debit Cards. Regretfully, we cannot accept personal or business checks during your stay or at the time of check-in. For more information on deposits, click here.

Cell Phones / Wi-Fi Internet Access

Most major cell phone providers get service in various locations throughout the park … please check with your provider to determine your coverage.

WiFi is provided for your convenience ($). The bandwidth here at Pine Acres Resort is limited due to our rural location. Therefore, the WiFi should NOT be expected to function the same as your home or work networks.

Use of the WiFi system constitutes acceptance of the Terms of Use. You must comply with local, state, federal and international laws and regulations, including, but not limited to, copyright and intellectual property rights laws. All campers will be personally responsible for any violations of aforementioned laws and regulations.

Photography

Commercial photography and filming is often conducted at Pine Acres. You may appear in pictures or film that may be used in advertising, news reporting, public relations, or other activities regarding the Resort. Reservations at the Resort or a visitor’s pass constitutes your consent for Pine Acres to use any pictures or films it deems appropriate without payment, inspection, or review.

(508) 882-9509

camp@pineaacresresort.com